Privacy Policy

At CopySwift ("CopySwift," "we," "us," or "our") we are committed to protecting your privacy and ensuring your information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit copyswift.io (the "Website") and use any related products or services (collectively, the "Service"). By accessing the Website or using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please refrain from using the Website and Service.

1. Interpretation and Definitions

1.1 Interpretation

Capitalized terms have the meanings set out below. Definitions apply whether terms appear in singular or plural.

1.2 Definitions

2. Collecting and Using Your Personal Data

2.1 Types of Data Collected

Personal Data

When You use our Service, we may ask for certain personally identifiable information, including:

• Email address
• First and last name
• Company name (optional)
• Billing details (for paid plans)

Usage Data

We automatically collect Usage Data such as IP address, browser details, pages visited, time spent, and diagnostic logs. When You access the Service from a mobile device, we collect device type, unique mobile ID, operating system, and mobile browser type.

Information from Third-Party Social Media Services

If You register or log in through Google, Facebook, LinkedIn, or another Third-Party Social Media Service, we may receive Personal Data associated with that account (e.g., name, email, profile picture) as permitted by Your privacy settings with the third party.

Facebook Ads Integration Data

When You connect a Facebook (Meta) Ads account, You expressly consent to allow CopySwift to access that account via Facebook's Official Marketing API. We request read and write permissions limited to:

• Ad account ID(s) and name(s)
• Ad campaign, ad set, and creative metadata
• Performance metrics (e.g., spend, clicks, impressions)
• Creation or modification of ads You direct CopySwift to create or schedule

We never receive or store Your Facebook login credentials. Authentication is handled exclusively by Facebook (Meta) via secure OAuth token exchange. Tokens are encrypted at rest and in transit and may be revoked by You at any time in Facebook Business Manager.

Tracking Technologies and Cookies

We use the following technologies:

• Cookies / Browser Cookies – Essential to core functionality.
• Web Beacons / Pixels – Tiny files that track user engagement and email opens.

Cookie Types:

• Necessary – Required for the Website to function.
• Functionality – Remember choices (e.g., language, region).
• Analytics / Performance – Measure usage of the Website.

You may disable Cookies in Your browser; however, some Service features may not function.

2.2 Use of Your Personal Data

We use Personal Data to:

• Provide, operate, and maintain the Service.
• Manage Your Account, including log-in credentials and preferences.
• Fulfill contractual obligations and process payments.
• Send transactional messages (e.g., receipts, account alerts).
• Respond to inquiries, support tickets, or other requests.
• Send marketing communications You have opted into (You may opt out at any time).
• Analyze usage trends, improve features, and develop new functionality.
• Facilitate business transfers (e.g., merger, acquisition) subject to appropriate safeguards.
• Detect, prevent, and address technical issues or fraudulent activity.
• Integrate with Facebook Ads Manager at Your instruction to read performance data, create or edit ads, and deliver optimization recommendations.

2.3 Disclosure of Your Personal Data

We may share information:

• With Service Providers (for hosting, analytics, payment processing, email delivery, customer support).
• With Affiliates (subject to this Privacy Policy).
• With Business Partners (to offer joint promotions, only when You opt in).
• During Business Transfers (e.g., sale, merger, financing) with appropriate protections.
• With Other Users (when You post in public areas or share files).
• With Facebook (Meta) as required to maintain API access and comply with platform policies.
• With Your Consent for any other purpose disclosed at the time of collection.

2.4 Retention of Your Personal Data

We retain Personal Data only as long as necessary to:

• Provide the Service and fulfill the purposes described above;
• Comply with legal obligations (e.g., tax, accounting, compliance);
• Resolve disputes and enforce agreements.

When retention is no longer required, data is deleted or anonymized.

2.5 Transfer of Your Personal Data

Your information may be transferred to—and processed in—countries other than Your own. We ensure appropriate safeguards, such as Standard Contractual Clauses or other approved mechanisms, are in place for international transfers.

3. Data Security

We use industry-standard administrative, technical, and organizational measures to protect Personal Data. No method of transmission over the Internet or storage is 100 percent secure; therefore, we cannot guarantee absolute security.

4. Your Rights

4.1 European Economic Area (GDPR)

If You are in the EEA, You have the right to access, rectify, delete, restrict, or object to processing of Your Personal Data, and to data portability. You may withdraw consent at any time without affecting the lawfulness of prior processing.

4.2 California Residents (CCPA / CPRA)

If You are a California resident, You may:

• Request disclosure of categories and specific pieces of Personal Data we collect.
• Request deletion of Personal Data.
• Opt out of the "sale" or "sharing" of Personal Data (CopySwift does not sell Personal Data).
• Not be discriminated against for exercising CCPA/CPRA rights.

To exercise any of these rights, please contact support@copyswift.io. We may verify Your identity before responding.

5. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect Personal Data from children under 13. If You believe we have collected such data, please contact us to delete it.

6. Links to Other Sites

Our Service may contain links to external websites. We have no control over the content or privacy practices of those sites and encourage You to review their policies.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last Updated" date. Continued use of the Service after changes constitute acceptance of the revised Policy.

8. Contact Us

If You have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Email: support@copyswift.io

Please review this Privacy Policy periodically. Your continued use of the Service constitutes acknowledgment of any modifications and agreement to be bound by them.